Frequently Asked Questions

A: Overnights service is a flat rate so depending on the deliver zone the rate may be less than a SameDay. Overnight Service benefits longer distances within the GTA.

A: If a service chosen is past the cut-off time the system defaults to the next available service.

A: We use agent-partners for our out of town overnights and quote based on delivery time requirements. We will be pleased to provide you with a quote anytime, contact us at freight@criticalpath.ca

A: Your order was dispatched to a driver 3 milliseconds after you entered it. Once an order has been assigned to a driver you must go through one of our friendly, courteous and efficient Customer Service Representatives to make sure the driver is not at your doorstep before we can cancel it on your behalf.

A: There is none. We deliver at all hours 24/7 both locally and internationally!

A: We pride ourselves in our Green Initiatives, please take a minute to review our CP Environmental Policy

A: Yes we do! Your options are defined by your delivery time requirements and destination, please email freight@criticalpath.ca for further details.

A: There are a couple of options. Follow this link Open an Account or email sales@criticalpath.ca

A: Yes Bulk Orders are a specialty here at Critical Path; please email freight@criticalpath.ca for all the details.

A: Yes that is not a problem, until you set up an account you can pay with Cash, Visa or Mastercard

A: Yes we sure have, please take a second to look at our What We Do section

A: Yes there is, please send your questions to info@criticalpath.ca and they will be answered within 24 hours

A: Unfortunately you can’t put that type of a time restriction on the pick up time on a SameDay service. In order to pick this up by 1pm we will need to enter this on a direct service.

A: Sorry, we do not deliver to PO Boxes; we require a street address and suite.