Q: Why do overnights sometimes cost more than Same Days?
A: Overnights service is a flat rate so depending on the deliver zone the rate may be less than a SameDay. Overnight Service benefits longer distances within the GTA.
Q: I am trying to enter a SameDay/rush/overnight but the computer won’t let me.
A: If a service chosen is past the cut-off time the system defaults to the next available service.
Q: I am trying to enter an order on an overnight to Penticton BC but the computer won’t give me a price.
A: We use agent-partners for our out of town overnights and quote based on delivery time requirements. We will be pleased to provide you with a quote anytime, contact us at firstname.lastname@example.org
Q: I just entered an order on line and want to cancel it but the computer won’t let me.
A: Your order was dispatched to a driver 3 milliseconds after you entered it. Once an order has been assigned to a driver you must go through one of our friendly, courteous and efficient Customer Service Representatives to make sure the driver is not at your doorstep before we can cancel it on your behalf.
Q: What is the cut-off time for your last delivery?
A: There is none. We deliver at all hours 24/7 both locally and internationally!
Q: We are a Green Company and only deal with like-minded companies, what Green policies and practices do you have in place?